Some insurance companies routinely report lapses in coverage to lien holders.  Please direct any proof of insurance concerns to our Insurance Department at 800-363-2040.  Any insurance paperwork should be directed to the following address:

Woodlands Financial Services
Insurance Department
P.O. Box 132499
The Woodlands TX 77393-2499

Email proof of insurance to insurance@woodfininc.com.   Be sure to include your Woodlands Financial Services account number on any information that you send.